Privacy Policy

This policy explains what personal information Spacewallart collects when you visit or buy from https://spacewallart.shop, why we collect it, who else handles it, and the rights you have over it. We keep this in plain English on purpose.

Spacewallart, 250 W Broadway, Eugene, Oregon 97401, United States, is the controller of this information.

What we collect and why

Information Why we collect it
Name, shipping address, billing address To fulfil and deliver your order and to handle returns
Email address To send order confirmations, shipping updates and support replies, and marketing only if you opt in
Phone number, if you give one So the carrier can contact you about a delivery, and so we can reach you about an order
Order history To provide support, process returns and refunds, and keep required financial records
Payment confirmation, card brand and last four digits To confirm payment and process refunds. We never receive or store your full card number.
Device, browser, IP address, pages viewed To keep the site secure, detect fraud, fix problems and understand how the site is used
Account details, if you create an account To let you sign in, save addresses and view past orders
Messages you send us To answer your question and keep a record of the conversation

You can browse and read every policy on this site without an account. An account is optional.

Legal bases

Where the GDPR or UK GDPR applies to you, we rely on: performance of a contract, for order processing and delivery; legitimate interests, for site security, fraud prevention and analytics; consent, for marketing email and non-essential cookies; and legal obligation, for tax and accounting records.

Cookies, analytics and advertising

We use cookies and similar technologies. They fall into three groups:

  • Essential cookies keep your cart, your session and checkout working. The site cannot function without them.
  • Analytics cookies and pixels tell us, in aggregate, which pages people visit and where they leave, so we can improve the site.
  • Advertising cookies and pixels may be used to measure the performance of our advertising and to show you our products elsewhere on the web.

You can control cookies through your browser settings, and through any cookie banner or preferences link shown on this site. Blocking essential cookies will stop checkout from working. You can also opt out of interest-based advertising through the settings offered by the relevant advertising platform and through industry tools such as the Digital Advertising Alliance opt-out.

If your browser sends a Global Privacy Control signal, we treat it as an opt-out request for the sale or sharing of personal information where the law requires that.

Who processes your information

We share personal information only with the service providers we need to run the store, and only for that purpose. They are bound to protect it and may not use it for their own ends.

  • Shopify Inc. hosts this store and processes orders, checkout and customer accounts on our behalf.
  • Payment processors, including Shopify Payments and PayPal, process your payment. They receive your card or wallet details directly. We do not.
  • Fulfilment and shipping partners and carriers receive your name, address and phone number so they can pick, pack and deliver your parcel.
  • Email and messaging providers send your transactional emails and, if you have opted in, marketing email.
  • Analytics and advertising providers receive usage data as described above.
  • Professional advisers and authorities, where we are legally required to disclose information, or where we need to establish or defend a legal claim.

If our business is ever sold or reorganised, customer information may transfer to the new owner, who would remain bound by this policy.

We do not sell your information

We do not sell your personal information, and we do not share it for cross-context behavioural advertising in exchange for money. We have not done so in the previous twelve months. We do not sell or share the personal information of anyone we know to be under 16.

Email marketing

We only send marketing email to people who have asked for it. You can unsubscribe at any time using the link at the foot of every marketing email, or by emailing contact@spacewallart.shop. Unsubscribing takes effect immediately and does not stop transactional email about an order you have placed.

Data retention

  • Order and transaction records are kept for 7 years to meet US tax and accounting requirements.
  • Customer account data is kept for as long as your account is open, and deleted on request.
  • Support correspondence is kept for 3 years.
  • Marketing subscription records are kept until you unsubscribe, plus a suppression record so we do not email you again by mistake.
  • Analytics data is kept in line with the retention settings of the provider concerned, typically no more than 26 months.

Security

The site is served over HTTPS throughout. Access to customer data is limited to the people who need it to do their job and is protected by strong authentication. Payment data is handled by PCI DSS compliant processors and never stored by us. No system can be guaranteed perfectly secure, but if a breach ever affected your personal information we would notify you and the relevant authorities as the law requires.

Children

This store is not directed at children. We do not knowingly collect personal information from anyone under 13, and we do not knowingly sell or share the personal information of anyone under 16. Our products are sold to adults aged 18 or over, or to minors with the consent and supervision of a parent or guardian. If you believe a child has given us personal information, email contact@spacewallart.shop and we will delete it.

California residents: CCPA and CPRA

If you live in California you have the right to:

  • Know what personal information we have collected about you, the categories of sources, the purposes, and the categories of third parties we disclosed it to
  • Access a copy of that information in a portable form
  • Delete personal information we hold about you, subject to legal exceptions such as tax records
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information. As stated above, we do not sell or share it.
  • Limit the use of sensitive personal information. We do not collect sensitive personal information as that term is defined by the CPRA.
  • Not be discriminated against for exercising any of these rights. You will receive the same prices and the same service either way.

You may use an authorised agent to make a request on your behalf. We will ask for proof of authorisation and for verification of your identity.

GDPR and UK GDPR rights

If you are in the European Economic Area, the United Kingdom or Switzerland, you have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal information, the right to data portability, and the right to withdraw consent at any time without affecting processing already carried out. You also have the right to lodge a complaint with your national supervisory authority.

Because we ship only within the United States, information about customers in these regions is normally limited to site visits and correspondence. Where personal information is transferred to the United States, it is protected by appropriate safeguards including standard contractual clauses used by our service providers.

How to exercise your rights

Email contact@spacewallart.shop with the subject line "Privacy Request", or write to us at Spacewallart, 250 W Broadway, Eugene, Oregon 97401, United States. Tell us which right you want to exercise and give us enough detail to find your records, such as the email address used on your order.

We verify your identity before acting, usually by confirming details of a recent order. We respond within 45 days, and will tell you if we need a short extension. There is no charge for making a request.

Links to other sites

Our pages may link to sites we do not control, such as a carrier tracking page. Their privacy practices are their own and this policy does not cover them.

Changes to this policy

We update this policy when our practices or the law change. The current version always appears on this page with the date below. Material changes will be announced on the site.

Related pages

Contact

Spacewallart
250 W Broadway, Eugene, Oregon 97401, United States
Email: contact@spacewallart.shop
Phone: (503) 825-0214
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Pacific Time

Last updated: 19 August 2026

Need a hand?

Write or call and a person here will answer. We reply within one business day, Monday to Friday.

Monday to Friday, 9:00 AM – 5:00 PM Pacific Time