Payment Policy

This page explains how payment works at Spacewallart: what we accept, when you are charged, how your card details are protected, and what appears on your statement. There are no hidden charges at any point.

Currency

All prices on this site are shown and charged in United States Dollars (USD). We sell to customers in the United States. If your card is issued outside the US, your bank may convert the amount and may add its own foreign transaction fee. That fee is set by your bank, not by us, and we never see it.

Accepted payment methods

We accept the methods shown at checkout. These normally include:

• Major credit and debit cards, including Visa, Mastercard, American Express, Discover, Diners Club and JCB
• Shop Pay
• Apple Pay
• Google Pay
• PayPal

The exact list available to you is displayed on the checkout page and can vary with your device, browser and card issuer. If a method you expect is not shown, it is not available for your order. We do not accept cash, cheques, wire transfers or cryptocurrency.

When you are charged

Payment is taken in full at the time you place your order. We do not offer part payment, deposits or payment on delivery. Your order is only confirmed once payment is authorised and captured, and the order confirmation email is your receipt.

Authorisation holds

Some banks place a temporary authorisation hold on your account when you begin checkout, even if the order does not complete. This is a pending amount, not a charge. If your order does not go through, the hold is released automatically by your bank, usually within 3 to 7 business days depending on the issuer. We cannot release a hold ourselves because the funds were never taken.

Sales tax

Sales tax is calculated automatically at checkout and applied according to the law of the state and locality of your shipping address. The tax amount, if any, is shown to you on the checkout summary before you pay, so the total you approve is the total you are charged.

No hidden fees

The amount shown at checkout is the amount you pay. There is no handling fee, no service charge, no processing surcharge and no shipping cost, because shipping is free on every order. We do not add anything after checkout and we do not set up recurring charges or subscriptions.

Your statement descriptor

Your bank or card statement will show the charge as SPACEWALLART. If you see a charge you do not recognise, please check for that descriptor first, then email us with the date and amount and we will identify it for you.

Payment security

Checkout runs on Shopify and payments are handled by PCI DSS compliant payment processors. Card data is encrypted in transit using TLS and is passed directly to the processor.

We never see or store your full card number, expiry date or security code. Those details are not held on our systems and are not accessible to our staff. We only receive confirmation that a payment succeeded, along with the card brand and last four digits for reference.

Our site is served over HTTPS on every page, including checkout.

Declined payments

If your payment is declined, the order is not placed and no funds are taken. Common reasons are:

• The billing address entered does not match the address your bank holds for the card
• The card security code was mistyped
• The card has expired or reached its limit
• Your bank has flagged the transaction for verification

Check the details and try again, or use a different method. If it still fails, contact your bank first, as they can tell you the reason we cannot see. We are happy to help if you get stuck: email contact@spacewallart.shop.

Pricing accuracy

We work hard to keep prices accurate. If a price is listed incorrectly because of an obvious error, we will contact you before dispatch and give you the choice of paying the correct price or cancelling the order for a full refund. We will never charge you a higher price than the one you approved without your agreement. See Terms of Service.

Fraud prevention

Orders are screened for fraud indicators. If an order is flagged, we may email you to confirm a detail before we ship it, or cancel and refund the order in full. We reserve the right to refuse or cancel any order we reasonably believe to be fraudulent. Refunds in these cases always go back to the original payment method.

Chargebacks and disputes

If something is wrong with your order, please contact us first. Almost every problem can be solved faster by email than by a dispute, and we would rather fix it than argue about it. Email contact@spacewallart.shop with your order number and we will reply within 1 business day, Monday to Friday.

If you do open a chargeback with your bank, we will respond to the bank with the order record, tracking and delivery evidence, and any correspondence with you. We may hold further orders from an account with an unresolved dispute until it is closed.

Refunds

Refunds are issued to the original payment method, in USD, within 10 days of us receiving a returned item. Your bank then takes its own time to post the credit. Full detail is on our Returns & Refund Policy.

Related pages

• Shipping Policy
• Returns & Refund Policy
• Privacy Policy
• Terms of Service

Contact

Spacewallart
250 W Broadway, Eugene, Oregon 97401, United States
Email: contact@spacewallart.shop
Phone: (503) 825-0214
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Pacific Time

Last updated: 19 August 2026